Terms of Use

Last updated: 14 June 2026

Please read these Terms of Use ("Terms") carefully before using the Venturer Guide app. By downloading, accessing, or using the app, you agree to be bound by these Terms. If you do not agree, please do not use the app.

These Terms are an agreement between you and Venturer Network s.r.o., a company registered in Slovakia with its registered office at Budovateľská 5, 821 08 Bratislava, Slovakia ("Venturer", "we", "us", or "our").

1. The app

Venturer Guide (the "App") is a mobile application offering self-guided city tours with audio narration, maps, and information about points of interest. The App is currently available for Android devices via Google Play.

You do not need to create an account to use the App.

2. Licence to use the App

We grant you a limited, non-exclusive, non-transferable, revocable licence to download and use the App on a device you own or control, for your own personal, non-commercial use, in accordance with these Terms and with the Google Play terms of service.

You agree not to:

  • copy, modify, or create derivative works of the App, except as permitted by law;
  • reverse engineer, decompile, or disassemble the App, except to the extent this restriction is prohibited by applicable law;
  • extract, scrape, or systematically copy the content of the App to build or populate another product or database;
  • remove or obscure any proprietary notices in the App;
  • use the App in any unlawful way, or in any way that could damage, disable, or impair it or interfere with other users' use of it;
  • circumvent or attempt to circumvent any access controls, including limits on free usage.

3. Safety — important

The App is an informational and entertainment guide, not a navigation or safety tool. You are responsible for your own safety and for your awareness of your surroundings at all times.

  • Do not stare at your device while walking. Make sure to stop in a safe place before reading the screen or interacting with the App.
  • Stay aware of traffic, other people, uneven ground, water, construction, and other hazards. The App does not detect or warn you of these.
  • Follow all local laws, signage, and instructions from authorities, and respect access restrictions and private property.
  • Routes and place locations are approximate and are provided for general guidance only. Tour routes are generated automatically and are not individually reviewed, verified for walkability, or guaranteed to be safe or suitable for your circumstances. They may be inaccurate, out of date, or unsuitable for your situation. Use your own judgement at all times.
  • The App may offer to open a separate navigation app (such as Google Maps) to help you travel to a location. Once you leave the App, that third-party service governs your route and you are responsible for travelling safely, however you choose to travel — on foot, by vehicle, by public transport, or otherwise. Never interact with the App while driving.
  • The App may display practical information about places — including opening hours, admission fees, access conditions, and operational status — sourced from third parties. This information may be incorrect or out of date. Always verify directly with the relevant venue or authority before visiting, particularly where access, entry fees, or permissions are involved. Do not rely on the App to determine whether a place is open, free to enter, or accessible to the public — entering restricted, private, or closed premises is your own responsibility.
  • Tours involve physical activity. Routes may include significant walking distances, stairs, steep or uneven ground, and outdoor conditions. Assess your own fitness and health before setting out, and choose routes appropriate for you.
  • The App is not for emergencies. Do not rely on it to locate emergency services or for time-critical safety information. In an emergency, contact local emergency services (112 in the EU) directly.

You use the App, and travel between and around points of interest, at your own risk.

4. Content and intellectual property

App and tour content. The App software, tour routes, text, and audio narration are owned by or licensed to Venturer and are protected by intellectual property laws. Except for the licence granted in section 2, no rights in these are transferred to you.

Images. Images displayed in the App are sourced from third parties, primarily Wikimedia Commons and other openly licensed sources, as well as official websites of places and, occasionally, other publicly available sources. We do not claim ownership of these images. Where an image is subject to a Creative Commons or other attribution licence, we display the author and source alongside the image, as required by the applicable licence. If you believe an image has been used incorrectly or without proper authorisation, please contact us at milanventurer@gmail.com and we will review and address it promptly.

Businesses and places featured in the App. Information about places — including descriptions, images, and practical details — is compiled from public and third-party sources, and is provided for the information of our users. If you own or represent a place featured in the App and would like its information corrected, updated, or removed, please contact us at milanventurer@gmail.com and we will address your request promptly.

Accuracy of content. The Content is provided for general information and enjoyment. While we aim to make it useful and engaging, we do not warrant that it is accurate, complete, current, or free of error. Descriptions of places, historical information, and audio narration may contain inaccuracies or may become outdated. In addition, the App displays practical information about places — including coordinates, opening hours, business status, and tips sourced from third-party platforms and user-generated content — which we do not independently verify and which may be incorrect, incomplete, or out of date. Business hours change, places close, and user-contributed information reflects individual experiences that may not match yours. Always verify practical details — such as whether a place is open, its current hours, entry requirements, or accessibility — directly with the place or through an official source before visiting. The Content should not be relied upon as authoritative.

5. Subscriptions, billing, and refunds

Free and premium access

The App offers free access with certain limits, and an optional paid premium subscription that unlocks additional features — currently including unlimited daily place unlocks and the ability to download tours for offline use. The specific features and limits of the free tier may change over time, including as part of testing different configurations. If you are a paying subscriber, we will not materially reduce the core benefits of your premium subscription during your current paid period. If we make significant changes to what premium includes, we will give you advance notice, and if you do not wish to continue under the new terms you may cancel before your next renewal.

Billing

Premium subscriptions are offered on a monthly or yearly basis. Subscription management is handled by RevenueCat, and payment is processed through Google Play Billing. Google is the seller/merchant of record for your purchase. Payment is charged to your Google account at confirmation, and your subscription renews automatically at the end of each period unless you cancel beforehand. Prices are shown in the App before purchase and may change for future periods, with notice as required by law.

Managing and cancelling

You can manage or cancel your subscription at any time through your Google Play account settings. Cancellation stops future renewals; it does not, by itself, end your current paid period, which runs until its end date.

Right of withdrawal and refunds

Premium subscriptions provide digital content and access immediately upon purchase. When you subscribe, you consent to immediate access and to acknowledge that, by doing so, you lose your statutory 14-day right of withdrawal under EU consumer law once access has begun.

This does not affect:

  • your statutory consumer rights, including the right to a remedy if the premium service is faulty or not as described; or
  • Google Play's own refund policies, which apply to all purchases and which Google administers. Because Google is the merchant of record, refund requests are generally handled through Google Play.

If you believe you are entitled to a refund — for example because a feature did not work as described — contact us at milanventurer@gmail.com and we will try to help, in addition to any rights you have through Google.

6. Third-party links and affiliate links

The App may contain links to third-party websites or services, including affiliate links (for example to GetYourGuide) where we may earn a commission if you make a booking or purchase. We provide these for convenience. We do not control these third parties, do not endorse them, and are not responsible for their content, products, services, availability, pricing, or practices. Any transaction you make with a third party is solely between you and that third party, governed by their terms and privacy policy. Please review those before using their services.

7. Availability and changes

We aim to keep the App available and working, but we do not guarantee it will be uninterrupted, error-free, or available at all times. We may update, change, suspend, or discontinue the App or any of its features at any time, including for maintenance, technical reasons, or to improve the service. Some features depend on your device, operating system, internet connection, GPS signal, and third-party services, which we do not control.

8. Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of your use of the App. Please read it to understand what we collect and why.

9. Our liability

What we are responsible for. We are responsible for providing the App with reasonable skill and care. If the App fails to work as described and this causes you loss, you may have rights to a remedy under Slovak law and EU consumer protection rules. Nothing in these Terms limits our responsibility for our own fraud, or for death or personal injury directly caused by our negligence — these are liabilities that Slovak and EU law do not permit us to exclude, and we do not attempt to do so.

What we are not responsible for. The App is an informational guide — it is not a navigation safety tool, a real-time hazard detection system, or a source of authoritative advice. Subject to the above:

  • We are not liable for any harm, injury, accident, theft, or loss you suffer while using the App, travelling between points of interest, or exploring locations you discover through the App. Your physical safety while out in the world is your own responsibility, as described in section 3.
  • We are not liable for loss or damage caused by inaccurate, outdated, or incomplete content — including place locations, place information, opening hours, or business status sourced from third parties — where you have not independently verified that information before relying on it.
  • We are not liable for the content, safety, or reliability of any third-party service you access through the App, including external navigation apps (such as Google Maps), affiliate partners, or linked websites. Once you leave the App, those services govern your experience.
  • We are not liable for any harm arising from travelling to or through any area you visit based on content in the App, including harm caused by third parties in that area.
  • We are not liable for loss that is not a foreseeable consequence of our actions, or that arises from circumstances beyond our reasonable control.

Reporting incorrect information. If you notice factual errors in the App — such as a wrong address, incorrect opening hours, or a place that is permanently closed — you can let us know at milanventurer@gmail.com. We review reports and update content where we are able to. Reporting an error does not create any legal obligation on our part beyond what applicable law already requires.

Limit on the amount of our liability. Except for the liabilities described above that cannot be limited by law (including death or personal injury caused by our negligence, and fraud), our total liability to you for all claims arising from or relating to your use of the App is limited to the greater of (a) the total amount you paid us for the App in the 12 months before the claim arose, or (b) EUR 50.

Your statutory consumer rights remain unaffected by these Terms.

10. Age requirement

You must be at least 16 years old to use the App. By using it, you confirm that you meet this requirement.

11. Termination

You may stop using the App and uninstall it at any time. We may suspend or end your access to the App (or to premium features) if you materially breach these Terms or use the App unlawfully. Provisions that by their nature should survive termination — including sections on content ownership, liability, and governing law — will continue to apply.

12. Your responsibility for misuse

If you use the App unlawfully or in breach of these Terms — for example by scraping or copying its content for another product, or by using it in a way that infringes someone else's rights — and this causes us to suffer loss or face a claim from a third party, you agree to be responsible for the reasonable, direct costs we incur as a result. This applies only to losses caused by your own breach or unlawful conduct, and nothing in this section limits the rights you have as a consumer.

13. Events beyond our control

We are not responsible for any failure or delay in providing the App that is caused by events beyond our reasonable control, including network or hosting failures, the failure of third-party services we rely on, power or internet outages, or other force majeure events.

14. If part of these Terms is invalid

If any provision of these Terms is found to be invalid or unenforceable, the rest of the Terms remain in full effect. The invalid provision will be applied to the maximum extent permitted by law, or, if that is not possible, treated as removed, without affecting the validity of the remaining provisions.

15. Transfer of these Terms

We may transfer our rights and obligations under these Terms to another company, for example if our business is sold or reorganised. This will not affect your rights under these Terms. You may not transfer your rights or obligations under these Terms to anyone else.

16. Changes to these Terms

We may update these Terms from time to time, for example to reflect new features or legal requirements. Any changes apply only going forward — they do not change the terms of a subscription period you have already paid for. When we make changes, we will revise the "Last updated" date above, and where the changes are significant we will give you reasonable notice within the App before they take effect. If you do not agree to the updated Terms, you should stop using the App; for significant changes affecting an active paid subscription, you may cancel before the changes take effect.

17. Governing law and disputes

These Terms are governed by the laws of the Slovak Republic, without prejudice to any mandatory consumer-protection rules of the country where you live, which continue to protect you. Disputes will be subject to the jurisdiction of the competent courts of Bratislava, Slovakia, again without affecting your right, as a consumer, to bring proceedings in your country of residence where the law allows.

You may also be entitled to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr to resolve disputes out of court.

18. Contact

If you have any questions about these Terms, contact us at:

Venturer Network s.r.o.
Budovateľská 5, 821 08 Bratislava, Slovakia
Email: milanventurer@gmail.com